We are looking for a Merchants Operations Coordinator to join the Bolt Food team in Baku. It’s an exciting once-in-a-lifetime opportunity as you would work with smart people around the world in order to establish the next generation of a truly global food delivery platform.
About the role:
As an Operations Coordinator at Bolt Food, you will play a crucial role in ensuring smooth operations and efficient delivery services for our partners. You will work closely with restaurant owners and managers to streamline processes, address operational challenges, and improve overall service quality. This is an exciting opportunity to contribute to the growth of an innovative food delivery platform while making a real impact on local businesses.
Your daily adventures will include:
Working closely with senior partner operations specialist on daily tasks and short-term projects
Ensuring high level of partner quality with solving partners problems and any questions
Onboarding new partners, uploading menus, providing devices, improving metrics in early life cycle period
Working closely with Account Management and Sales teams to smooth operations
Analysing data – you will monitor providers’ performance and build processes in order to improve results
About you:
Have 0-1 year of experience in delivery, operations, customer related fields
Have a data-driven analytical mindset (good Excel skills)
High attention to details and ability working with team
Good command of Azerbaijani and English
Be passionate about new technologies and food tech
Be a hustler, not stopping after 20 obstacles a day
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.
