Planning & Reservation Agent - SPA

Chenot Hotel

Planning & Reservation Agent - SPA

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Department: Wellness and SPA

Position: Planning & Reservation Agent (SPA)

Location: Gabala

Job Summary:

Chenot Palace Gabala Hotel is actively seeking motivated individuals for the Planning & Reservation Agent (SPA) position within our esteemed Wellness and SPA Department. The role involves meticulous planning of guest programs, encompassing responsibilities such as appointment bookings, telephonic and messaging assistance, and ensuring a seamless spa experience for our valued guests

Job Responsibilities:

  • Check the arrival list and meticulously plan guest programs, communicating details effectively.

  • Understand and cater to guest preferences with a high level of attention to detail.

  • Adhere to stringent telephone etiquettes, ensuring professional and courteous communication.

  • Coordinate spa reception activities to guarantee the flawless execution of planned programs.

  • Collaborate with management to schedule appointments, consistently ensuring guest satisfaction.

  • Promote spa services and handle customer inquiries, providing comprehensive information.

  • Manage customer records, handle payments, and track equipment and supplies.

  • Explain spa services to customers and keep fellow employees informed of customer needs.

  • Brief the spa director or medical department regarding any specific guest preferences or requirements.

Requirements:

  • Excellent communication skills in Azerbaijani, Russian, and English languages.

  • Proficiency in professional MS Word and Excel programs.

  • Competent in using computer systems.

Benefits:

  • Shared accommodation.

  • Transportation to and from work (provided through a service bus).

  • Duty meal provided in the staff cafeteria.

  • Voluntary medical insurance.

  • Training opportunities for career development.

  • Competitive salary and monthly incentives.

How to Apply:

Interested candidates are invited to submit their resumes, clearly indicating the job title “Planning & Reservation Agent (SPA)”in the subject line along with their salary expectations. Please note that only candidates meeting the specified criteria will be contacted.

E-mail: [email protected]

Application Deadline: 13 January 2024

Join Chenot Palace Gabala Hotel and embark on a rewarding career in hospitality!

Elanın bitmə tarixi: 03.01.2024