Waiter/Waitress

The Merchant Baku

Waiter/Waitress

undefined 

 

Main duties:

  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggests food and beverages to the guest and tries to upsell.
  • Takes food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
  • Obtains revenues, issues receipt, accepts payments, returns the change. 
  • Performs basic cleaning tasks as needed or directed by supervisor. 
  • Supports the team in case of others absence.
  • Places the order on the POS machine and ensures the special requirements made by the guest while ordering the food.
  • Communicates to the guest and provides assistance with the queries.
  • Servers food and beverage to the guest as per the course of order.
  • Promptly responds to the guests, observes guests and ensures their satisfaction with the food and service.
  • Maintains proper dining experience, delivers items, fulfills customer needs, offers desserts and drinks, removes courses, replenishes utensils, refills glasses. 
  • Adheres grooming and appearance standards consistently. 
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.

Candidate requirements:

  • Previous experience in similar position is mandatory.
  • Knowledge of MICROS program. 
  • Strong communication skills, and ability to work in a team.
  • Strong knowledge of Azerbaijani, Russian or/and English languages.
  • Highly responsible & reliable

Candidates meeting the above-mentioned criteria should address their CV/Resume, indicating “Waiter/Waitress” in the subject of the email [email protected]. Applications without subjects will not be considered.

Elanın bitmə tarixi: 23.01.2023